Store Management Series

12 courses



This 10-course series, and now with bonus Field Management courses, will educate Store Managers on fundamentals and best practices related to hiring, leading, and managing store personnel. Includes topics such as recruiting the right personnel for the job, balancing management and mentoring, motivating a team through strong leadership, and developing employees through performance feedback. The micro-module titles in this series are as follows:

1. Relationship Selling
2. Business-to-Business Selling
3. Persuading and Influencing Others
4. Inventory Management
5. Interviewing and Hiring
6. Time Management
7. Leading and Motivating
8. Giving and Receiving Feedback
9. Scheduled Maintenance Selling
10. Communicating Service Sales

Now includes 3 bonus Field Management Courses:

1. Situational Leadership
2. Emotional Intelligence
3. Implementing Strategy

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