Effective Phone Skills

Content
1 module

Rating

Course Length
60 mins

Instructor
Kevin Treanor

Price
$19.95

Description

This course focuses specifically on customer interaction over the phone. Covering topics such as how to sound friendly and welcoming, the importance of speaking clearly, the value in asking open ended questions, and how to communicate the value of service over the phone.

Certificate

By completing/passing this course, you will attain the certificate Garage Gurus Certificate

1.
Effective Phone Skills
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