Garage Gurus

One module of a 10-module series that will educate Store Managers on fundamentals and best practices related to hiring, leading, and managing store personnel.  Includes topics such as recruiting the right personnel for the job, balancing management and mentoring, motivating a team through strong leadership, and developing employees through performance feedback. Read More

This course educates the learner on how to build and maintain a high level of customer satisfaction and how to achieve and maintain steady growth. The course includes a series of self-assessments that will focus on your processes and how to impact positive change in your service department. Read More

By completing this course you will understand how work distribution impacts all aspects of your service department’s performance.  You’ll understand effective ways to manage Technician performance, quality, and their impact on customer satisfaction and retention. Read More

This eLearning course explains why gas charging is an important aspect when engineering shocks and struts. All shocks and struts are engineered differently, to provide specific ride quality and reduce noise, vibration and harshness. Priming shocks and struts is also discussed in this course. Read More

This e-learning module explains why gas charging is an important aspect when engineering shocks and struts. All shocks and struts are engineered differently, to provide specific ride quality and reduce noise, vibration, and harshness. Priming shocks and struts is also discussed in this course. Read More

The following 12-module series covers general shop safety including: 1. Properly Lifting Vehicles 2. Tire Balancer Safety 3. Pipe Bender Safety 4. Air Compressor and Air Separator Safety 5. Brake Lathe Safety 6. MIG Welder Safety 7. Torch Safety 8. Strut Compressor Safety 9. Personal Protection Equipment 10. Lockout/Tag-out Procedure 11. Using a Fire Extinguisher 12. Hazard Communications Read More