Garage Gurus

One module of a 10-module series that will educate Store Managers on fundamentals and best practices related to hiring, leading, and managing store personnel.  Includes topics such as recruiting the right personnel for the job, balancing management and mentoring, motivating a team through strong leadership, and developing employees through performance feedback. Read More

This eLearning course details the four essential steps needed to effectively communicate ride control replacement recommendations. After completing this course, learners will be able to use the 4-step communication tool to aid in vital consumer communications. Read More

Scan Tool Diagnostics Read More

One module of a 10-module series that will educate Store Managers on fundamentals and best practices related to hiring, leading, and managing store personnel.  Includes topics such as recruiting the right personnel for the job, balancing management and mentoring, motivating a team through strong leadership, and developing employees through performance feedback. Read More

This course educates the learner on how to build and maintain a high level of customer satisfaction and how to achieve and maintain steady growth. The course includes a series of self-assessments that will focus on your processes and how to impact positive change in your service department. Read More

By completing this course you will understand how work distribution impacts all aspects of your service department’s performance.  You’ll understand effective ways to manage Technician performance, quality, and their impact on customer satisfaction and retention. Read More