Garage Gurus

This 10-course series, and now with bonus Field Management courses, will educate Store Managers on fundamentals and best practices related to hiring, leading, and managing store personnel. Includes topics such as recruiting the right personnel for the job, balancing management and mentoring, motivating a team through strong leadership, and developing employees through performance feedback. The micro-module titles in this series are as follows: 1. Relationship Selling 2. Business-to-Business Selling 3. Persuading and Influencing Others 4. Inventory Management 5. Interviewing and Hiring 6. Time Management 7. Leading and Motivating 8. Giving and Receiving Feedback 9. Scheduled Maintenance Selling 10. Communicating Service Sales Now includes 3 bonus Field Management Courses: 1. Situational Leadership 2. Emotional Intelligence 3. Implementing Strategy Read more

Strut Compressor Safety Read more

Prerequisite: Minimum of 2 years automotive experience preferred This eLearning course is designed with a combination of media and online testing to enhance the technician’s ability to properly diagnose automotive and light truck suspension systems. The function and diagnostic procedures for chassis system components are covered and suspension geometry, component parts and their relationship to wheel alignment is discussed. Customer communication skill tips are also included following the industry preferred Motorist Assurance Program (MAP) guidelines. Read more

Suspension Inspection Techniques Read more

This eLearning course discusses the different aspects of the Safety Triangle. It covers how all three sides affect the performance of a vehicle. Read more

This course has a short video discussing the different aspects of the Safety Triangle. It will cover how all three sides affect the performance of a vehicle. Read more